how it work

Peeps is a trusted community marketplace for people to list, discover, and book skilled services — online or from a mobile phone or tablet.

What does Peeps do?

  • Whether you need a tutor for an hour, a photographer for the day, or a driving instructor for a longer period, Peeps connects you with skilled providers in your locality, at any price point and at around your schedule
  • And with our intuitive-self service platform and growing community of users, Peeps is the easiest way for people with skills to monetize their free time and showcase their entrepreneurial potential to their local community and beyond

Why should I use Peeps to discover Skilled Providers

  • There is no limit to what type of providers you will find on Peeps. From mime artists, to make up artists, life coaches to tennis coaches. Whatever service you are looking for, you are bound to find it on Peeps.
  • Don’t waste time searching directories. Put your convenience first and discover and book service providers that work around your schedule and level of quality!
  • And because Peeps is a trusted community marketplace of micro entrepreneurs, you can expect to save money instead of using established alternatives

Why should I join Peeps and become a Peep Provider?

We can help you find new customers

  • We believe most of your customers value convenience and price in their selection process
  • We aim to lower the irritation factor for customers by making convenience (time) central to their search criteria
  • Thus, Peeps aims to make you and your calendar discoverable by your local community

Lowering the cost to acquire customers

  • It takes 2 minutes to create a dynamic Peeps profile that replaces the need of a personal website!

We can help you find new customers

  • We believe most of your customers value convenience and price in their selection process
  • We aim to lower the irritation factor for customers by making convenience (time) central to their search criteria
  • Thus, Peeps aims to make you and your calendar discoverable by your local community

Lowering the cost to acquire customers

  • Save on Capital Expenditure. It takes 2 minutes to create a dynamic Peeps profile that replaces the need of a personal website!
  • Improve Social Media Conversions. Having a facebook page is great for lead generation. Its even better when you link your peeps profile to assist in converting leads!
  • Peeps Commission Model. Peeps is here to help you make sales and grow. Therefore, our success is linked to your success. When you make money, so do we!
  • Enhancing Productivity. According to research, sole traders spend at least an hour a day dealing with prospective customer queries and negotiating calendars. Peeps aims to reduce that time by making your profile as dynamic and accessible as possible. Discover, Schedule, Book!

How it works

Search for a service provider in your community/locality

  1. The search icon is found on the top right hand side of the screen
  2. You have the option of searching by keyword, category and date of availability

Select a provider based on reviews and price

  1. The search results display the Peep name, the price and reviews by way of stars
  2. Click on the Peep name to open the Peep profile
  3. The Peep profile will display the following information:
    1. Name of the provider
    2. Access to the providers booking calender
    3. Charge rate
    4. Brief description of the providers service
    5. Appointments schedule OR course/events dates
    6. Venue map (if applicable)
    7. Review history

  1. If the Peep is appointment based, open the booking calender and select the date and time that you find convenient.
  2. If the Peep is an event/course then select the dates/time slots listed on the peep profile.
  3. The app directs you to a Paypal page where you have the option to pay via your Paypal account or credit/debit card. The-App-Co Ltd (t/a PeepsApp) will hold the sum until the Peep Provider accepts the booking.
  4. Once the Peep Provider accepts the booking, you will receive a pop notification and your phone's calendar will be updated with an entry.

Skill Provider

Complete the Peeps wizard to build your digital profile and booking calendar

  1. Go to “Create A Peep” on the Menu page
  2. Complete the wizard by answering the following questions:
    1. How would you categorize your skill or service? i.e. Tutoring, Personal Training, Hobbyists etc
    2. How do you want to market your time? You have the opportunity to market your skills based on your availability (ie “I can tutor between 6 pm and 9 pm on Thursdays and Sundays”), create fixed events or a series of events
    3. Set the pricing of your appointments/event/course
    4. How do you want the customer to pay you? i.e. Via cash or digital payments straight in to your bank account via Paypal (recommended)
    5. What cancellation policy do you want to employ in the event that your customer cancels? i.e.
      1. a Strict cancellation policy entails no refund to your customer.
      2. A Moderate cancellation policy entails that your customers will be fully refunded if cancelled before 48 hours of the appointment time.
      3. A Flexible cancellation policy allows your customers to cancel at any time with a full refund.
    6. How do you want to brand and communicate your proposition? i.e. select a wallpaper image that best reflects your brand and describe your service by answering some questions.
  3. Enter your verified Paypal details. i.e. A verified Paypal account is one that is attached to your bank account. A verified account allows you to receive payments.
  4. Submit for approval. Peeps Admin will endeavor to approve your Peep profile within 24 hours.
  5. You can search the status of your Peep Profile submission in the Menu page.
  6. You will receive an email informing you once it has been approved by the Peeps administrator

Get discovered or share your peep profile on social media like a digital business card

  1. On your profile page, click share and select the social media platform
  2. Excellent for lead generation by promoting your profile through Whatsapp, linkedin, skype and email
  3. Convert followers to customers by sharing your dynamic booking calender straight to your facebook page

Accept bookings without the hassle of negotiating time

  1. When a customer books one your Peeps you will receive a pop up notification on your phone device.
  2. Once you accept the booking, your phone device calender will automatically update with an entry.
  3. The booking will also be recorded in the “My Bookings” tab on the home page.

Terms of Service

All Service Providers should familiarise themselves with the laws and regulations which govern the area in which they are trading.
User(s) – All persons registered with Peeps
Service Provider(s) – A User registered to provide a service or event (A Service Provider is a User and some Users are Service Providers)
User Content – All content published by Users on the Website or Application
Website –
Application – Peepsapp (both iOS and Android versions)
Peeps – Peeps is the trading name for The-App-Co Limited (All references to Peeps can be defined as being references to The-App-Co Lmited)
Third Party Providers – Paypal, Apple, Google

A Service Provider can nominate one of the following cancellation policies to operate with respect to his/her Peep(s). These cancellation policies will only apply where a User pays for a booking in advance through Peeps.
Strict – A User can cancel however he/she will not receive a refund.
Moderate – A User may cancel and will receive a refund if cancelled 5 days prior to the booking date. Peeps will deduct from the refund an administration charge equating to 10% of the cost of the booking. If the User provides less than 5 days notice, he/she will not receive a refund and the payment will be distributed to the Service Provider net of fees.
Loose -  A User can cancel at any time and will receive a refund. Peeps will deduct from the refund an administration fee equating to 10% of the cost of the booking.
Where a Service Provider opts to take payment on the day of the booking, Users will be able to cancel at any time and Peeps will not refund the booking fee to the Service Provider.
There will be a “cooling off period” whereby a User may cancel a booking without cost and receive a full refund if the cancellation is undertaken within an hour of making the booking.

Where a Service Provider opts to take advance payment through Peeps, Peeps will charge a fee equating to 5% of the gross cost of the booking plus a 20 pence administration charge. This will be charged to the Service Provider and deducted from the booking payment automatically.
Where a Service Provider chooses to take payment on the day of the booking, Peeps will charge a fixed fee of £1.50 to the Service Provider.

Miscellaneous Terms:

  1. All Users are responsible for ensuring that they comply with the laws and regulations governing their country and state.
  2. Peeps is a trading name and provides a platform which enables Service Providers to connect and take bookings and payment from customers. Under no circumstance does Peeps or The-App-Co Limited have any contractual obligation to a Service Provider in the event that a User does not fulfill their promise or to a User in the event that a Service Provider fails to fulfil their obligations. A contractual relationship under contract law exists as a bipartite agreement strictly between the Service Provider and User and we do not accept any accountability should one party fail to fulfill their terms of contract. Peeps acts solely as a facilitator to connect a Service Provider with a User.
  3. The Peeps application and website is intended solely for persons who are 18 years of age or older. Any access to or use of the Site, Application or Services by anyone under the age of 18 is strictly prohibited. By accessing or using the Website, Application or Services you represent and warrant that you are aged 18 or older.
  4. Peeps grants you consent to download and install a copy of the Application on each mobile device in your ownership on a limited non-exclusive and non-transferable licence. You may use the Application solely for your own use on a limited, non-exclusive, non-transferable licence basis however you do not reserve the right to sublicense. You agree to be bound by the usuage rules and regulations set out by our Third Party Providers. The rules, terms and conditions of our Third Party Providers can be found on their respective websites however Peeps can provide a copy of such documents if requested.
  5. You will not publish, alter, adapt, modify, distribute, license, sell or otherwise exploit the Application or Website.
  6. Peeps contains links to third party websites and it does not accept any liabilty for any content, products or services on such third party websites. The User accepts full responsibility for the use of any third party websites linked to the Application or Website.
  7. We would welcome any feedback you may have on our service and any feedback which is provided remains under the ownership of Peeps.
  8. Any failure of Peeps to act on a breach of any one of the terms set out within this document does not constitute a waiver of future enforcement of these terms

    Personal Data:

  9. We will not disclose your details, transaction and booking information and any other sensitive personal data to any third parties without your prior express consent except where we are under a legal obligation to do so and in such special circumstance, we will only disclose details to a recognised governmental body.
  10. Peeps does reserve the right to gather, distribute and publish statistical information on general usage of the Application and Website.


  11. Whilst we monitor User Content, Peeps does not undertake checks to verify the accuracy of a Service Provider's advertisement, nor do we accept liability for any inaccuracy, misdescription or misrepresentation with respect to an advertisement or advertised service. In the event that a User is not satisfied with the service a Service Provider has provided or the accuracy of a Service Provider's advertisement, or believes the advertisement to be misleading, please report your complaint to the Peeps team and we will investigate and, if appropriate, remove the listing and/or terminate the account. Peeps is, however, a listing intermediary and any legal recourse due to a misdescription, misrepresentation or breach of contract is strictly a matter between the Service Provider and the User. We would strongly advise all users to satisfy themselves that a Service Provider has the appropriate certification, insurance and qualification where appropriate for the service being offered.
  12. We reserve the right to remove any listing in the event that we feel that the content is misleading, inappropriate, illegal or for any other stipulated reason.
  13. All content is owned by The-App-Co Limited and Users are licenced to create and amend a User profile page and a Peep page(s).


  14. All service providers are responsible for declaring their earnings to the respective authority for the purpose of taxation in the relevant jurisdiction. Peeps will not accept any liability for any claim as a result of a User's failure to pay sufficient tax.


  15. All users and service providers agree to use Peeps in a proper and correct manner and in accordance with the terms set out herein. We reserve the right to close any account in the event that it is being used inappropriately or should we suffer complaint. The Users are expected to respect Copyright and Trademarks and where any enfringement exists, Peeps reserves the right to remove User content or terminate a User's account altogether.

    Terminating an Account:

  16. A User agrees to cancel any pending bookings prior to terminating their account.
  17. A User is permitted to cancel their account at any time and without notice. In the event that a User terminates their account without cancelling any outstanding bookings, all bookings will be cancelled and any funds held on account by Peeps will be distributed (a) in accordance with the cancellation policy where a Customer has instigated the cancellation and, (b) to the customer where the Service Provider has instigated the cancellation. Peeps has no obligation to delete any content from their records upon the termination of an account however information relating to the terminated account will cease to be publicly visible.
  18. Peeps reserves the right to terminate an account without prior notice, reason or compensation. In the event that an account is closed, a User will not be permitted to login, all bookings will be cancelled and all money held on account by Peeps will be reimbursed to the party Peeps believes to be the rightful beneficiary. The decision as to the distribution of such funds is at the sole discretion of Peeps.


  19. The service provider agrees to pay a fee to Peeps upon each successful booking. The fees are set out within this document under the heading “Fees”.
  20. Where the service provider has opted to take online payment through Peeps, both the service provider and the user agree that Peeps shall hold the full payment until the booking has been completed. Upon completion of the booking, the payment will be released. In the event that either party fails to deliver on their obligations as part of the transaction, Peeps will either distribute the funds to the Service Provider or reimburse the customer depending upon who is at fault and the chosen cancellation policy.
  21. In the event that a Service Provider chooses to take cash payment upon the day of the booked event, Peeps will not accept any liability for the exchange of funds between Service Provider and User. Peeps will take a fixed booking charge from the Service Provider in accordance with the fee policy.


  22. Once a booking has been made and accepted between a User and Service Provider, a contract has been formed between the parties. The user will pay consideration to the service provider for the booking which will be held by Peeps on behalf of the Service Provider. The User will be subject to the terms of the service provider, his/her cancellation policy and the terms set out by Peeps. In the event that a service provider changes his/her terms of business, any user with a booking made prior to the change will be notified of the change and be given the opportunity to terminate the contract without any penalty.
  23. The Service Provider will nominate a cancellation policy for his/her Peep and both the User and Service Provider will be bound by this cancellation policy with respect to all future bookings. In making a booking, the User is agreeing to accept the terms of the chosen cancellation policy. We would strongly recommend all Users to ensure that they are happy with the cancellation policy relating to a Peep prior to making a booking. Details of the cancellation policy can be found under the heading “Cancellation Policy”.

    Amendments & Modifications by Peeps:

  24. Peeps reserves the right to amend, modify or change the Website and/or Application or any part without notice.
  25. Peeps reserves the right to amend the terms set out herein and notice will be provided to all Users once changes have been made. In the event that such terms are unacceptable to a User, he/she may close their Peeps account with immediate effect.
  26. Peeps reserves the right to amend their fees from time to time and will provide all Users with adequate warning of any intention to make such an amendment.

    Promotion & Advertising:

  27. We would encourage Service Providers to use their User Content for self promotion but must credit Peeps.
  28. Peeps reserves the right to publish, display, broadcast or make reference to User Content as it sees fit in order to promote Peeps. When using User Content for promotion, Peeps owes a duty of care to ensure that the User is not adversely impacted, misrepresented or disadvantaged by such promotion.


  29. All use of the Peeps Website and Application is solely at the risk of the User. Peeps does not undertake background checks, registered sex offender checks or any other due diligence on their Users. Peeps does not verify the accuracy of any service being offered and does not verify the addresses of its Users. We would STRONGLY ADVISE all Users to take due care when making a booking to ensure their absolute safety, particularly when attending an appointment alone or letting somebody into their home. Whilst we are concerned by your safety, Peeps is a virtual environment and cannot be held accountable or liable for the actions or safety of its Users. We would advise you to take all necessary precautions including telling others your whereabouts and carrying a telephone.
  30. If any User suffers any offensive, violent, sexually inappropriate behaviour by another User, they are responsible for reporting it to the relevant authority as soon as practical and subsequently reporting it to Peeps who can suspend the account of the perpetrator so as to ensure the protection of others. When reporting such offences to Peeps the User should endeavour to provide a crime reference number.